Comcast increases internet speed for many video customers
Comcast announced it is increasing the speeds of its Xfinity Internet service packages for millions of video and internet customers, including the company’s entire Kansas City service area of Independence, Blue Springs, Lee’s Summit, Oak Grove, Peculiar, Raymore, Raytown, Olathe and more.
Speed increases will vary based on the Xfinity Internet customers’ current speed subscriptions. Those receiving the speed boost will benefit from an increase of 30 to 40 percent in their download speeds. Existing Xfinity Internet and X1 video customers subscribing to certain packages can expect to experience enhanced speeds this month.
“These increases demonstrate our commitment to delivering unparalleled service to our customers, now featuring more speed than ever before,” said J.D. Keller, regional vice president, Comcast Twin Cities Region. “We’re laser focused on providing an exceptional customer experience by offering great value, making our products easy to use, and delivering the latest technology. We continue to bring the fastest speeds to the most homes across the Kansas City suburbs, including 1-gigabit internet, available to all homes and businesses in our service area.”
To get the increased speeds, most customers will simply need to re-start their modems when notified by Comcast that the new speed is available. Comcast will also notify customers who may need to upgrade their modems to receive the increased speeds. Those who own their own modems and need to upgrade them to receive the increased speeds will need to purchase a new one or can lease a new modem from Comcast.
Customers who lease modems from Comcast can upgrade their modem for no additional charge. Upgraded modems come with the xFi application suite, which allows for better visibility and control of customers’ home WiFi networks.
In addition to increasing internet speeds, Comcast continues to offer the fastest in-home WiFi gateway, and most Xfinity Internet customers can enjoy complimentary access to more than 19 million Xfinity WiFi hotspots nationwide by selecting “xfinitywifi” from the list of available networks on their laptops or mobile devices and entering their Xfinity ID or email and password. Hotspots can be found by either downloading the Xfinity WiFi App, available for free on iOS and Android devices, or by visiting the hotspot finder map on www.xfinity.com/wifi.
Comcast has invested billions of dollars in its network, locally and nationally, to meet consumer demand, and it has now increased speeds 17 times in the last 17 years, delivering speeds across its Kansas City suburban area from 15 Mbps up to 1 Gbps for residential customers and up to 10 Gbps for business customers.
Offering the nation’s largest and most comprehensive broadband adoption program, Comcast’s Internet Essentials provides low-cost broadband service for $9.95 a month, digital literacy training and discounted computers for low-income Americans.
Communities served by Comcast in the Kansas City area include:
Missouri: Baldwin Park; Bates City; Blue Springs; Buckner; Cass County; Grain Valley; Greenwood; Independence; Jackson County; Kansas City; Lafayette County; Lake Lotawana; Lake Tapawingo; Lake Winnebago; Lee’s Summit; Oak Grove; Odessa; Peculiar; Pleasant Hill; Raymore; Raytown; Sugar Creek; Sibley
Kansas: Johnson County; Olathe